What do I need to use Return & Refund Policy?

What you sell; Return window & condition; Who pays return shipping; Refund method & timing; Channel.

Is Return & Refund Policy free to use?

Yes — run it free in the browser playground (no API key needed for the sponsored trial, or bring any provider key), or install it into Claude Code, Cursor, ChatGPT and more via npx pm-claude-skills. MIT-licensed and open source.

Return & Refund Policy

Q: How do I know the Return & Refund Policy output is good?

The skill verifies itself against its own quality checks: Plain language a shopper understands at a glance — no legalese; The window, condition, and "who pays shipping" are stated explicitly; Refund method and timing are clear (and realistic); Non-returnable categories and the faulty/wrong-item path are both covered.

🔵 Stable🕐 updated 2026-06-30 🔷 SkillSpec L3 pm-ecommerce

Write a clear, fair returns, refunds & exchanges policy for an online store. Use when asked to write a return policy, refund/exchange policy, or store returns page. Produces a customer-friendly policy — window, conditions, process, refund method/timing, exceptions, and shipping — in plain language that reduces support tickets and builds trust. Not legal advice.

▶ Run it free — no key needed 📝 Grade your existing draft View SKILL.md ↗

What to give it

▸What you sell — product types, and any non-returnable categories (perishables, custom, intimate, digital).

▸Return window & condition — how long, and the condition required (unused, tags on, original packaging).

▸Who pays return shipping — you, the customer, or free over a threshold.

▸Refund method & timing — original payment / store credit / exchange, and how long it takes.

▸Channel — own store vs. marketplace (which may impose its own rules).

✅ The bar it holds itself to

Every skill in this library self-verifies — these are this skill's own quality checks, straight from its definition.

✓Plain language a shopper understands at a glance — no legalese

✓The window, condition, and "who pays shipping" are stated explicitly

✓Refund method and timing are clear (and realistic)

✓Non-returnable categories and the faulty/wrong-item path are both covered

✓The process is actionable step-by-step

✓Business-specific values are flagged to set; a note to confirm legal/consumer rights is included

⚠️ What it refuses to do

Do not hide unfavourable terms in dense legalese — clarity builds trust and cuts tickets

Do not omit the faulty/wrong-item path — that's the case that most needs a clear, no-cost route

Do not state statutory rights as fact across regions — flag for jurisdiction review

Do not leave window/shipping/refund-timing vague — those are exactly what shoppers check

Do not contradict the marketplace's own policy if selling there — note where it overrides

Install

npx pm-claude-skills add --agent claude   # or codex · cursor · gemini · hermes
# or one-line MCP (every skill, any client):
claude mcp add pm-skills -- npx -y pm-claude-skills-mcp

Related skills

🔌 Embed this skill

Drop this on your blog, docs, or site — it renders a "Run this skill" card:

<div data-pm-skill="return-refund-policy"></div>
<script src="https://mohitagw15856.github.io/pm-claude-skills/embed.js" async></script>

💬 Discussion

Return & Refund Policy is one of 581 open-source professional AI agent skills — all SkillSpec L3. Try them all in the browser · ⭐ Star on GitHub · Browse the full catalog