On-Call Runbook

Write an on-call runbook for a service — covering alert definitions, escalation paths, common incident responses, and on-call handoff procedures. Use when asked to write an on-call guide, create alert runbooks, document escalation procedures, or prepare an on-call handoff document. Produces a structured on-call runbook with per-alert response procedures, escalation matrix, diagnostic commands, and handoff template.

Install

npx pm-claude-skills add --agent claude   # or codex · cursor · gemini · hermes
# or one-line MCP (every skill, any client):
claude mcp add pm-skills -- npx -y pm-claude-skills-mcp

What to give it

• Service name — and what it does
• Team — and tech lead name
• Alert list — names of alerts that currently page on-call
• Monitoring setup — Datadog / Grafana / CloudWatch / PagerDuty / etc.
• Common failure modes — what breaks most often, and what fixes it
• Escalation contacts — who to call when on-call can't resolve it
• Deployment setup — can on-call roll back? How?
• Service dependencies — what does this service depend on, and what depends on it?

Related skills