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Help Center Article

🔵 Stable🕐 updated 2026-06-28 🔷 SkillSpec L3 pm-support

Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Use when asked to write a help doc, KB article, FAQ entry, how-to, or support documentation. Produces a findable, skimmable article — task-based title, the answer up front, numbered steps, screenshots-to-add markers, troubleshooting, and related links — written so users self-serve instead of contacting support.

▶ Run it free — no key needed 📝 Grade your existing draft View SKILL.md ↗

What to give it

The task / problem — what the user is trying to do or fix (phrased as they'd search it).
The solution — the steps or answer.
Audience — end-user vs. admin/developer (changes depth and terminology).
Edge cases / gotchas — common failure points and prerequisites.

✅ The bar it holds itself to

Every skill in this library self-verifies — these are this skill's own quality checks, straight from its definition.

Title is a task/question the user would actually search (not an internal category name)
The answer is at the top (TL;DR), not buried under preamble
Steps are numbered, one action each, with bolded UI labels and screenshot markers
Prerequisites are stated before the steps
A troubleshooting section heads off the common follow-up tickets
Uses the user's vocabulary (findable in search), not internal jargon

⚠️ What it refuses to do

Do not bury the answer — front-load it; most readers want the quick fix, not your intro
Do not title by internal feature name — title by the user's task/question, or they won't find it
Do not skip troubleshooting — the "it didn't work" cases are exactly what generate the ticket you're trying to deflect
Do not use internal jargon — write the words users type
Do not cram multiple tasks into one article — one task per article = better search + clearer steps

Install

npx pm-claude-skills add --agent claude   # or codex · cursor · gemini · hermes
# or one-line MCP (every skill, any client):
claude mcp add pm-skills -- npx -y pm-claude-skills-mcp

Related skills

🔌 Embed this skill

Drop this on your blog, docs, or site — it renders a "Run this skill" card:

<div data-pm-skill="help-center-article"></div>
<script src="https://mohitagw15856.github.io/pm-claude-skills/embed.js" async></script>

💬 Discussion

Help Center Article is one of 551 open-source professional AI agent skills — all SkillSpec L3. Try them all in the browser · ⭐ Star on GitHub · Browse the full catalog