FB
FAQ Builder
🔵 Stable🕐 updated 2026-07-19
🔷 SkillSpec L3
pm-cowork
Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop instead of annual archaeology. Use when asked create an FAQ for this product/process/team, I answer the same questions weekly, turn our support threads into docs, or why does nobody find our answers. Produces the mined question list with frequencies, the answers in ask-language, the structure, and the capture loop.
What to give it
▸The question sources — tickets, chat logs, inbox searches, the team's "I keep explaining…" list; mining needs raw material, and the wish-list questions are explicitly not it
▸The askers — customers, new hires, other teams? Their vocabulary (from the actual questions) becomes the headings' language
▸The answer authority — who signs off that each answer is *correct* (an FAQ with confident wrong answers is worse than none); per-topic owners named
▸Where it will live — the wiki, the docs site, the bot's knowledge base — findability mechanics differ, and answers should be written to be found there
✅ The bar it holds itself to
Every skill in this library self-verifies — these are this skill's own quality checks, straight from its definition.
✓Every question traces to evidence with a frequency, not a wish
✓Headings use the asker's vocabulary; variants are findable
✓Every answer's first sentence answers
✓Every answer has a named correctness owner
✓The capture loop and prune are scheduled, not aspirational
⚠️ What it refuses to do
Do not write questions nobody asked — the FAQ is a mirror of demand, not a brochure
Do not phrase in internal jargon — findability is speaking the asker's language
Do not open answers with background — answer, then explain
Do not inline the library — cache the answer, link the depth
Do not launch without the loop — a static FAQ is a snapshot aging into misinformation
Install
npx pm-claude-skills add --agent claude # or codex · cursor · gemini · hermes
# or one-line MCP (every skill, any client):
claude mcp add pm-skills -- npx -y pm-claude-skills-mcpRelated skills
🔌 Embed this skill
Drop this on your blog, docs, or site — it renders a "Run this skill" card:
<div data-pm-skill="faq-builder"></div>
<script src="https://mohitagw15856.github.io/pm-claude-skills/embed.js" async></script>💬 Discussion
FAQ Builder is one of 750 open-source professional AI agent skills — all SkillSpec L3.
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