PM Skills

for Customer Success Teams

AI that knows how customer success teams actually work

Health scorecards, QBR decks, renewal playbooks, and escalation briefs that get exec attention. Free and open-source — each skill teaches Claude, ChatGPT, Gemini, or Cursor the structure a senior professional uses, with the quality checks and the mistakes to avoid built in.

▶ Run any of these free, right now
Churn Analysis
Produce a structured churn analysis that separates avoidable from unavoidable churn. · run it →
Customer Escalation Brief
Write a structured escalation brief for an at-risk customer account. · run it →
Customer Health Scorecard
Build a customer health scorecard for a specific account. · run it →
Customer Success Plan
Build a joint customer success plan for a specific account. · run it →
QBR Deck
Build a Quarterly Business Review (QBR) deck structure and narrative for a customer account. · run it →
Renewal Playbook
Build a structured renewal playbook for a customer account. · run it →
All 750 skills · browse the catalog · GitHub (MIT, free forever)