GI
Guest Incident Log
🔵 Stable🕐 updated 2026-07-24
🔷 SkillSpec L3
pm-hospitality
Document a guest incident at a hospitality venue — injury, illness, foodborne complaint, altercation, or property loss — into a clear, defensible record. Use when asked to write up a guest incident, log an accident or complaint, document a slip/fall or allergic reaction, or record an incident for insurance/legal. Produces a factual incident report (who/what/when/where, witnesses, actions taken), an immediate-response checklist, notification/escalation steps, and follow-up — objective and liability-aware, without admitting fault.
What to give it
▸What happened — the incident type and a factual account
▸Who — guest, staff involved, witnesses (and contact info if available)
▸When / where — and the immediate actions already taken
✅ The bar it holds itself to
Every skill in this library self-verifies — these are this skill's own quality checks, straight from its definition.
✓The account is factual and objective; guest claims are marked as reported, not asserted
✓Witnesses and their contact details are captured while fresh
✓Immediate safety/medical response is documented, and evidence preserved
✓Notifications/escalation (incl. any mandatory health-dept reporting) are listed
✓No admissions of fault or speculation about cause
✓Follow-up includes a corrective action to prevent recurrence
⚠️ What it refuses to do
Speculating on cause or fault ("we should have mopped sooner") in the record
Apologies phrased as admissions of liability
Vague account with no times, witnesses, or actions
Losing the evidence (throwing out the food, mopping before photos)
Forgetting mandatory reporting for a suspected foodborne illness
Install
npx pm-claude-skills add --agent claude # or codex · cursor · gemini · hermes
# or one-line MCP (every skill, any client):
claude mcp add pm-skills -- npx -y pm-claude-skills-mcp
Related skills
🔌 Embed this skill
Drop this on your blog, docs, or site — it renders a "Run this skill" card:
<div data-pm-skill="guest-incident-log"></div>
<script src="https://mohitagw15856.github.io/pm-claude-skills/embed.js" async></script>
💬 Discussion
Guest Incident Log is one of 832 open-source professional AI agent skills — all SkillSpec L3.
Try them all in the browser · ⭐ Star on GitHub · Browse the full catalog