8R
8D Report (8D 报告)
🔵 Stable🕐 updated 2026-10-05
🔷 SkillSpec L3
pm-china-manufacturing
Use when asked 写8D报告, 客户投诉8D, 质量问题8D, 客诉回复报告, 8D 怎么写, 根本原因分析报告, or write an 8D problem-solving report for a customer complaint or internal quality issue in a Chinese factory. Produces a bilingual (Chinese and English) 8D report from D0 to D8 with the problem described by 5W2H, dated containment actions and suspect-stock quantities, root cause for both occurrence and escape (流出) with 5 Why and fishbone evidence, verified corrective actions, prevention through updated PFMEA, control plan and SOP, and closure criteria, in the format customers expect.
🗣 Say this to your agent
“客户投诉我们的注塑件有缩痕，批量 2000 件，要我们三天内回 8D，帮我写。”“8D 里根本原因写操作员疏忽被客户退回了，怎么改？”“帮我把这个客诉整理成中英文 8D 报告。”“D3 临时措施要写哪些内容？”“Write an 8D report for a customer complaint about a dimension defect.”
What to give it
▸The complaint — customer, part number, defect description, quantity, where and when found, photos or measurements, the customer's deadline and template
▸Production facts — lot or date codes, process flow, line, shift, equipment, materials and suppliers involved
▸What is known so far — containment done, inspection results of stock (in the plant, in transit, at the customer), any changes (4M: 人, 机, 料, 法, plus 环 and 测) around the time
▸Analysis done — tests, comparisons of good and bad parts, reproduction attempts
▸Team — names and roles
✅ The bar it holds itself to
Every skill in this library self-verifies — these are this skill's own quality checks, straight from its definition.
✓The D2 statement is specific: part, defect, quantity, specification versus actual
✓Containment covers every location of suspect stock, with quantities and dates
✓Both occurrence and escape root causes are given, with evidence and verified or hypothesis labels
✓Corrective actions address the root causes and favour error-proofing over training
✓PFMEA, control plan and SOP updates are named in D7
✓Chinese and English versions match, and customer-specific requirements are noted
⚠️ What it refuses to do
**"员工疏忽" as root cause.** Ask why the process let a person make or miss the error.
**"加强培训" as the corrective action.** Training fades; change the process or add error-proofing.
**Containment without quantities.** The customer wants to know exactly how much stock was checked.
**One root cause only.** Without the escape cause, the next defect will also reach the customer.
**Closing without data.** Show the defect has stopped.
Install
npx pm-claude-skills add --agent claude # or codex · cursor · gemini · hermes
# or one-line MCP (every skill, any client):
claude mcp add pm-skills -- npx -y -p pm-claude-skills pm-claude-skills-mcpRelated skills
🔌 Embed this skill
Drop this on your blog, docs, or site — it renders a "Run this skill" card:
<div data-pm-skill="cn-8d-report"></div>
<script src="https://mohitagw15856.github.io/pm-claude-skills/embed.js" async></script>💬 Discussion
8D Report (8D 报告) is one of 1297 open-source professional AI agent skills — all SkillSpec L3.
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